I’ve said it before and I’ll say it again. What the hell is Diageo doing with the Guinness brand? Are they trying to kill it, make it a mockery of its former self, or insult their customers even more than they already have? If so, they’re succeeding brilliantly. Diageo was created out of the merger between Grand Metropolitan and Guinness ten years ago. The new name was chosen for reasons passing understanding. Why take two recognizable names and trash them in favor of a new one nobody knows? The word Diageo came from the Latin word for ‘day’ and the Greek word for ‘world’. Apparently they couldn’t even make up their minds about what language to create the new company name from.
At any rate, over the last decade Diageo has displayed no respect whatsoever to the legacy, history or taste of the original Irish stout. Guinness had been brewing beer at St. James’s Gate in Dublin since 1759, with stout production beginning several years later, and now they’re even considering closing the brewery. Then there’s the $13 million widget bottle abomination that in 2001 tried to convince people to drink out of the bottle after all, setting the cause of better back again in the process. More recently, they’ve introduced “Extra Cold Guinness,” another useless novelty, and the test marketing of “Guinness Red” in England last year. The latest assault on their brand is “a plate-shaped device called the ‘Surger.’”
| For a mere $25, Guinness wholesalers can stop selling Guinness on draft. Instead, they’ll pour it into a pint glass and put in on the “Surger.” Then “the bartender pushes a button to activate sound waves, which course through the liquid creating gas bubbles and ultimately the familiar cascading effect typical of a Guinness pint poured from draught.” One east coast distributor liked the idea, saying. “It gives me a new talking point that I can bring to my customers which is good for us.” Yes, forget about the beer itself, we need more talking points. This same guy “foresees the Surger eventually becoming available to consumers so they can drink a draught-like Guinness at home.” |
Brandweek is spinning it like this. “One facet of marketing these days is to create an experience for the consumer. So Diageo will marry its new “Alive Inside” advertising message about the Guinness pour with a plate-shaped device called the ‘Surger.'” Given that there’s another, more important “surge” going on in the middle east involving more American soldiers fighting, was “the Surger” really the best Diageo could come up with? I always marvel at how the large companies strategize over their advertising and marketing messages. I suspect it’s embedded into the culture of big business, and in particular marketing, that nobody says “no” if the boss likes it or if a committee came up with it, once more proving that “group think” is a terrible danger. I always assume there’s some lone voice in the back, not being heard, saying “but what about the beer?” That guy will undoubtedly be fired within the week.
Here’s one of the new “Alive Inside” television spots:
Again, I must be the most out-of-step, uncool guy in the universe, because I find that ad more than a little creepy. Oh, I’ll grant you the music is slick and the effects are cool. But I can’t get past the idea that when I take that first sip, a million tiny men in white suits will be swimming down my throat. Yuck. It’s alive inside! What a terrible allusion to make. Isn’t that going to make the beer crunchy? Yeah, I know I shouldn’t take it so literally, but that’s how I roll. See, uncool to the bitter end.